General tips, support materials, troubleshooting help and release notes for the first generation Q Displays (from 2016 to 2020). See the sidebar on how to contact Q Experience support, follow us on social media or to subscribe to our newsletter on new releases and articles.
Support materials
Tips & Tricks
How to pan and zoom the map
How to measure distances on the map
How to view position information
How to save and delete a place
How to search for places
How to add man overboard (MOB) mark
How to add a new route
How to edit routes
How to find, save and remove routes
How to use Logbook
How to change Map's text and graphics size
How to use navigation mode
How to use media mode
How to view Sounder data
How to use Fishfinder
How to use Radar
How to change map's detail level
How to customize sidebar
How to open Dashboard
How to use Guides application
How to use Weather application
How to use Heater application
How to tune Radio and save stations
How to use Audio equalizer
How to pair a Bluetooth device
How to link a mobile phone
How to disable cloud sync
Troubleshooting
Fuel flow shows zero although motor is running
- Is the fuel flow unit set as L/nm? If so, is the boat speed zero? This unit setting requires speed greater than zero.
No detailed navigation maps are shown
- Are you sure the card is installed? Only the rough base map is displayed without navigation charts.
- Is your current area covered by the attached chart card? Check the available charts from Settings > Navigation > Navigation charts.
- Is the card factory installed?
No motor information is shown in sidepanel
- Check that the NMEA2000 cables are connected correctly and that the network is terminated at both ends.
- Check that the Yamaha gateway is installed (only for Yamaha engines).
- Is other NMEA2000 information shown correctly? Check the available NMEA devices from Settings – System – NMEA information.
Weather forecast not available
- Is Q connected to the internet either via mobile or wifi? Check for mobile and/or wifi signal strength icon on the top left corner of the display.
- Does Q have position information (i.e. boat icon visible in the navigator)? The position icon in the sidebar (top left corner of the display) should be white.
- Does Q have time? Check for clock visibility in the sidepanel (top left corner of the display).
Noise from the speakers
Whining noise heard from the speakers usually come from ground loop between the Q and the amplifier. Install audio ground loop isolator (audio transformer) in the audio cable from the Q to the amplifier.
Fuel level seems odd
If fuel level shown on the Q is low when the tank is full and vice versa, the fuel sensor type setting is wrong. See Settings – Boat – Fuel sensor. Normally the setting in Buster boats should be A type (US type sensor). The Phantom is an exception. If Yamaha Helm master is installed the fuel information is coming through NMEA2000 and the Qs should be configured to have 2 fuel sensors. One with NMEA2000 instance id 0 and one with id 1.
No sonar data displayed in the sonar view
Check the Raymarine CP100 power led. Solid green: Power on (takes < 1 minute); green 1 blink: normal operation; amber 1 blink: transducer disconnected; amber 2 blinks: no ethernet network detected; amber 5 blinks: under voltage 34.2V.
Release notes
Here you can find all the release notes of Q1. We try to keep you as informed as possible on all our technical changes and improvements.