Q Support

Which product are you seeking support for?

Q Display 2

Q Display 1

Q App

Q Connected

  • The Q Display series can be defined based on the Q Display serial number and visual differences.

    Serial number
    The first two digits of the serial number tell the size and series of the display.

    Series 1 - with 3G modem
    10” - 20xxxxxxxx
    16” - 30xxxxxxxx

    Series 1 - with 4G modem
    10” - 24xxxxxxxx
    16” - 34xxxxxxxx

    Series 2
    10” - 25/28xxxxxxxx
    12” - 41xxxxxxxx
    16” - 35/38xxxxxxxx
    22” - 85xxxxxxx
    24” - 95xxxxxxx
    Double 10” - 45/46xxxxxxxx

    The serial number can be found:
    Q Display: Settings → System information
    Q App: Information icon on the home page

    Visual differences
    • Q1 Displays have a plastic frame around the front glass, while Q2 Displays have only glass.
    • There are also differences in the software, with the most visible being, that Q1 has round buttons and Q2 has a side panel with square application icons.