Q Support
Which product are you seeking support for?
Q Display 2
Q Display 1
Q App
Q Connected
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The Q Display series can be defined based on the Q Display serial number and visual differences.
Serial number
The first two digits of the serial number tell the size and series of the display.Series 1 - with 3G modem
10” - 20xxxxxxxx
16” - 30xxxxxxxxSeries 1 - with 4G modem
10” - 24xxxxxxxx
16” - 34xxxxxxxxSeries 2
10” - 25/28xxxxxxxx
12” - 41xxxxxxxx
16” - 35/38xxxxxxxx
22” - 85xxxxxxx
24” - 95xxxxxxx
Double 10” - 45/46xxxxxxxxThe serial number can be found:
Q Display: Settings → System information
Q App: Information icon on the home pageVisual differences
• Q1 Displays have a plastic frame around the front glass, while Q2 Displays have only glass.
• There are also differences in the software, with the most visible being, that Q1 has round buttons and Q2 has a side panel with square application icons.