Support

Q Connected

How to activate your Q Connected?

  • Download the Q App on

    Apple App Store
    Google Play Store

    • Create an account and add your boat, as instructed in the app.

    • Link your boat by scanning the QR code on the Q Display
      You can find the QR code in your Q Display: Settings → Device connections → Mobile application linking

    • In the Q App, go to Subscriptions → Q Connected / Q Connected+ , and activate the subscription

    • If your Q Display doens’t have integrated SIM card

    Done! Your Q Connected subscription will activate on the next restart of the Q Display.

  • Boats manufactured 2023 or later

    Your boat will most likely have a SIM card installed at the factory. You can activate the Q Connected subscription directly.

    Boat manufactured before 2023

    Your Q Display doesn’t have a factory-installed SIM card, so the mobile application notifies you that “No device SIM → Get a free SIM card”. Order a valid SIM card for free via the link.

    Then follow the installation instructions:

    • Make sure the Q Display is turned off before installation.

    • Locate the SIM card slot at the back of your Q Display.

    • Remove the SIM card from the plastic holder in the second smallest size (Micro SIM)

    • Install the SIM card in the SIM card slot
      → Make sure the SIM card clicks into place.
      → Pay attention to the orientation of the SIM card; the correct orientation is shown below the SIM card slot.

      Note!!! Installing the SIM card in the wrong way might break the card slot.

    • With the SIM card installed, check that the Q Display recognizes the SIM.
      → Turn on the Q Display and go to: Settings > System settings > System info > SIM IMSI
      → If you see a series of digits on the IMSI row, your Q Display recognizes the SIM, and the installation was a success.

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