Introducing Q Bot: smart 24/7 support
Q keeps things simple and easy, yet we know great experiences also come with great support. That’s why we’ve built something new to complement our much-valued Q support, to make our customers’ experience even smoother, faster, and more intuitive: our AI-powered Q Bot.
Not just another “smart” bot
We know what you’re thinking: “Is this just another bot that doesn’t understand even the simplest questions?” The answer is no.
The same way as Q itself, also Q Bot is also special and different from the rest. It’s built on advanced natural language technology and trained specifically on Q-related knowledge. That means it understands everyday language and gives clear, accurate answers - not vague or generic replies. Instead of forcing you to adapt to the bot, Q Bot adapts to you.
Powered by the world’s most advanced large language models (LLMs).
Under the hood, Q Bot runs on advanced AI language technology. It processes your question, understands its intent, and provides the best possible response in plain, conversational language. Behind the scenes, it draws on a carefully curated knowledge base of Q-related content - meaning its answers are both reliable and easy to understand.
Support made easy
We built Q Bot because we know most boating - and the best moments out on the water - happen outside our office hours. That’s why Q Bot is available 24/7, whenever you need it.
And while Q itself is designed to be easy and intuitive, it’s still a powerful smart boating system with integrations and advanced features. Learning or exploring those features shouldn’t feel like work. Instead of scrolling through endless resources, you can now have a straightforward conversation with Q Support - anytime, anywhere.
No jargon, no guessing
You don’t have to phrase your questions in a specific way or rely on keywords. Just ask naturally - the way you would explain it to a real support person. In fact, the more detail you include in your question, the better Q Bot understands your situation and the more accurate its answers become.
Instant clarity
Instead of browsing multiple sources, you get the right information instantly. Q Bot can even point you to the exact settings and navigation paths. It knows the system inside out - thoroughly and deeply.
Always learning
Q Bot improves continuously by learning from real interactions, making its answers more accurate and useful over time. In addition, our support team reviews conversations regularly to refine the bot’s responses and update the support articles on our website.
Accessible to all
Q Bot is designed to make Q knowledge accessible to every type of user. No matter which language you use or how you phrase your questions, the bot can ask clarifying follow-ups when needed and provide complete step-by-step guidance.
